The below only applies when you make a purchase online from our website.
You have the right to cancel your order and return any stocked goods, any time before and up to fourteen days from the day after the goods are received by you, provided that the goods and packaging are in perfect and resalable condition.
Please note that you will be responsible for arranging to return the goods and will also be responsible for the cost of returning the goods to us. A refund of the value of the goods will be made upon our receipt of the returned goods once they have been inspected in our warehouse.
Please email firstname.lastname@example.org if you wish to return your order.
However, cancellation of special order or unstocked goods will not be accepted once your order has been processed online and no returns or exchange will be available.
In addition to this, goods sold as part of a Sale, promotion, clearance or as ex-display will not be accepted for return or exchange after the 14 day ‘cooling off period’ has ceased. This does not apply to faulty or incorrectly supplied goods where your statutory rights are unaffected.
Click here for our full returns policy.