Delivery / Click & Collect

Delivery Charges

The below delivery charges are including VAT and are applicable to orders placed for delivery via TileStyle.ie.

Quantity Dublin Rest of Ireland

Small Parcels (Up to 30kgs)

€12.30

€12.30

1 pallet / Up to 45m2

€59.04

€67.65

2 pallets & above

€98.40

€135.30

Wood Flooring Double Pallet Charge*

€110.70

€110.70

Please Note

It is a door to door delivery service.

The delivery charge depends on the item, the weight and quantity you are purchasing as well as the delivery location.

In most cases tiles, even quantities with a low weight, need to be delivered on a pallet rather than as a parcel to minimise the risk of breakages.

Certain items, such as baths, shower screens, shower trays, basins, WCs, mirrors, bathroom furniture and other larger items also need to be delivered on a pallet due to their size and to minimise the risk of damage.

The above listed delivery charges are for the island of Ireland only.

*Certain wood flooring packs need to be delivered on a double pallet due to the length of the product. The double pallet delivery charge is €110.70 inc VAT.

For insurance and health and safety regulations, our delivery partners are unable to carry any material into your property. As your delivery may include heavy items, it is advisable to have assistance to load the goods into your house.

Delivery Time Frames

We aim for delivery of stocked items to be made within 3-5 working days (Monday - Friday excluding bank holidays) from the date of order. We will notify you once your order has been dispatched for delivery to you.

Please note that there will be certain occasions or delivery locations where deliveries take longer. Please consider this when booking installation.

Non-stocked / Special order items will need to be ordered in especially, and the website product page provides an approximate lead time for that item. Please note that the indicated lead times are subject to change depending on product availability. We will notify you once all your items have arrived at our warehouse and the order has been dispatched to you.

If you have selected Click & Collect at the website checkout, we will notify you once your order is available for collection from the TileStyle Warehouse in Ballymount, Dublin 22.

 

Delivery Information

It is a door to door delivery service.

Deliveries are made through a network of local and national delivery partners from Monday to Friday (9am – 5pm).

Small deliveries of up to 30kgs are delivered to your door.

Most deliveries over 30kgs will arrive on a pallet(s), usually by a tail lift vehicle and will be dropped to the nearest accessible location.

Please ensure that there is clear access to the specified delivery location. Obstructions or hazards such as uneven paths or driveways, steps, lifts, parked vehicles or other obstacles, parking restrictions etc. will impact on how close to your home the delivery can be made.

The customer or a dedicated representative of the customer must be at the point of delivery to confirm receipt. If our delivery partner is unable to gain access to the agreed delivery location or there is no one to accept the goods, an alternative delivery date will be arranged. In these circumstances, you will be charged an additional delivery fee.

We require you to enter a mobile number when placing your order so that we can provide the best possible service when organising your delivery.

Click & Collect

You can also collect your order from the TileStyle Warehouse in Ballymount, Dublin 22. Please select the ‘Click & Collect’ option at the checkout if you wish to collect your order.

We aim for stocked items to be available for collection within 2 working days of the order being placed. We will notify you once your order is available for collection from our Warehouse.

Unstocked items will need to be ordered in specifically, and the website product page provides an approximate lead time for this available for collection. We will notify you once all items in your order are in our warehouse and your order is ready for collection.

Warehouse Information

Location

TileStyle Warehouse,

Merrywell Industrial Estate,

Ballymount,

Dublin 22,

D22 P309

Opening Hours

Monday - Friday: 8.30am - 5.30pm

Saturday: 9.00am - 5.30pm

Sunday: 1.00pm - 5.00pm

Bank Holidays: 1.00pm - 5.30pm