Job title: Sales Administrator
Job description: Contracts Sales Administrator
Purpose of role:
You will be part of an experienced sales team and the primary role is to support this dedicated team in delivering several sales administrative support functions in order to maximise sales and deliver excellence in customer service.
TileStyle is a dynamic family owned business and is Ireland’s driving force in the ceramic tile, natural stone, bathroom and hardwood flooring sectors servicing the needs of retail and commercial customers.
1) Administration of incoming sales and product enquires, customer calls, queries and appointments.
2) Quotations, sales ordering, internal purchase ordering and logistics administration and processing, through close liaison with existing stock control team.
3) Maintenance of product library.
4) Administration of customer and specifier databases.
5) Assist in carrying out the company’s policies and procedures in relation to Health, Welfare & Safety, HR and standard operating procedures.
Reporting to: Contracts Sales Manager.
Scope of the role:
This is an important role within the TileStyle Contracts team. The role will also involve close and regular communication with the sales teams, stock control, warehouse and finance teams, along with regular contact with customers, contractors and specifiers.
The role is primarily Monday to Fridays, however you may be required from time to time to support the retail sales team and in line our 7 day trading cycle this may require some weekend cover.
Be able to work effectively within a team as well as work on own initiative. Excellent organisational and communication skills.
Excellent working knowledge of ICT in particular Microsoft Office products.
A minimum of 2 years experience within a sales administration environment. Experience of the construction related industry would be beneficial but not essential. An extensive training programme will be provided.
An enthusiastic personality, with a proactive attitude to customer service and a genuine desire to help support a positive team environment will be crucial attributes. Effective team playing characteristics are essential to the success of this role as TileStyle is constantly adapting to customer and market needs and the need for flexibility will be important.
This is a full time role with a competitive salary based on experience. A 6 month probationary period will be completed. References and medical check up will be required.